Gift Card Policy
We are pleased to announce that we now have gift cards available that can be used to make in-store purchases at our retail locations.
Please treat your gift card like cash. We are unable to replace one that is lost, stolen or used without authorization.
The purchase amount is deducted from the gift card balance. Should the purchase value exceed that balance, the difference is payable immediately. No change will be given for an unused balance since the amount remaining may be used toward a future purchase.
Gift card balances may be “topped up” at our retail stores and are reusable for the physical life of the card. There are no service fees involved and funds on purchased cards have no expiry date.
Gift cards are currently not redeemable for online purchases, but we are working on that. Stay tuned for a policy update soon!
Please note: Gift cards cannot be redeemed for cash. Those received from Springbank Cheese Co. on a complimentary basis have a specified expiration date of 3 months from the date of activation.